FAQ'S
Are your candles made from sustainable materials?
Yes, we are committed to sustainability. Our candles are crafted using eco-friendly materials, such as soy and beeswax, to ensure a clean burn and minimize our environmental impact.
How long can I expect the burn time of your candles to be?
The burn time varies depending on the size and type of candle. On average, our candles burn for approximately [X] hours, allowing you to enjoy their enchanting glow for an extended period.
Are your fragrances natural?
Absolutely! We take pride in using natural fragrances derived from essential oils to create an authentic and captivating olfactory experience. Our commitment to natural aromas ensures a delightful and chemical-free ambiance.
What makes your candles unique compared to mass-produced alternatives?
Our candles are meticulously handcrafted, ensuring attention to detail and a level of artistry that sets them apart from mass-produced alternatives. Each candle is a work of art, created with passion, precision, and a commitment to excellence.
Do you offer customization for special events or gifts?
Yes, we do! We offer customization options for special events, corporate gifts, or personal occasions. Contact our customer service team to discuss your specific needs and create a personalized and memorable experience.
What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact our customer service team within [X] days of receiving your items for information on returns and exchanges.
Are your candles safe for individuals with allergies or sensitivities?
Our candles are made with hypoallergenic materials, but it's always advisable to check the list of ingredients if you have specific allergies. If you have concerns, feel free to reach out to our customer service team for more information.